Microsoft Teams has become the centerpiece of collaboration in many institutions; but outside line (PSTN) calls can still remain on a separate phone system. Microsoft Teams voice solutions connect the Teams client to corporate phone numbers through Direct Routing or Operator Connect approaches. Employees make and answer calls from the interface they know, without learning an additional softphone. Nolto Technology supports this transition in the reseller channel with Microsoft-certified SBC products such as AudioCodes and compatible end devices.
A Teams audio project is not a “license click” job. Number porting, emergency calling (emergency service addressing), user synchronization, call queues and the status of analog devices should be planned from the beginning. Otherwise, there is a risk of interruption, misdirection or regulation.
What is Direct Routing?
Direct Routing is the model that connects Teams to your SIP trunk or existing switchboard through a certified Session Border Controller (SBC). SBC; Responsible for protocol compliance, security, codec conversion and media optimization. AudioCodes Mediant family is one of the common certified options in this field. For detailed security and trunk scenariosSBC solutionsSee our page.
- Connecting your existing SIP trunk to Teams
- Hybrid scenarios with local switchboard
- Local media bypass options in branch offices
- Integration with gateway for analog devices
Teams rooms and meeting experience
The second layer, which is as important as sound, is meeting rooms. Microsoft Teams Rooms (MTR) certified camera, soundbar and touch consoles; It allows you to join the meeting with a single click. MTR packages from manufacturers like Yealink scale from small huddle rooms to large boardrooms. Room accounting, peripheral firmware management and network QoS are the success criteria.
User experience and devices
USB headset or personal IP Phone on desktop; Jabra/Fanvil headsets in open office; Speakerphones are preferred in executive rooms. Teams certified devices are advantageous in terms of plug-in and keyset compatibility. Employees can be reached with the same number from Windows, macOS and mobile Teams applications; Presence reduces call missing.
Transition strategy
In large organizations, a gradual transition is recommended instead of a "big bang". First, the pilot department is moved, then the branches, and finally units with special needs (call center, on-duty lines). If your current switchboard is Yeastar or another IP PBX, coexistence can be planned for a while. Number ports and DID plan should be locked early.
- License and user inventory
- SBC size and high availability (HA)
- Emergency call and address policy
- Pilot + feedback
- Expansion and closure of old power plant
Security and compliance
With SBC, topology hiding, TLS/SRTP, DoS protection and logging policies are activated. Legal retention periods and access authorizations are defined in sectors that require call recording. On the management side, configuration backups are taken with OVOC or similar tools. Nolto guides you in selecting products for the right session capacity and redundancy.
nolto ecosystem
Frequently used components in the Teams audio journey: AudioCodes SBC, Yealink MTR / USB devices, Fanvil / Jabra headsets and analog / LTE gateways when necessary. allbrandsAndproductsYou can explore via and create an offer from the dealer portal. For consulting and product selectioncommunicationuse our channel; If you are not a dealerapplicationStart with.
Microsoft Teams solutions; It brings enterprise telephony to the modern collaboration experience with the right SBC, the right room device, and a disciplined transition plan. Nolto brings together these components with reliable distribution and technical support in Turkey.
Licensing, numbering and change management
In Teams audio, Phone System licenses, per-user features and Auto Attendant / call queue structures should be carefully considered. The number inventory is kept in DID blocks; Automatic assignment rules are defined for new hires. The user communication plan should clearly convey the message "what will change, which application will remain".
Before the old switchboard is shut down, edge scenarios such as fax, door phone, elevator line are taken into inventory. The points that need to remain analog are solved with the gateway. The help desk team is prepared for intensive support in the first two weeks; frequently asked questions are added to the knowledge base.
Nolto; SBC reduces the risk of switching by combining room equipment and personal audio accessories in one offering. Once the pilot success criteria are clear, the dissemination schedule runs safely.
In the Nolto Technology distribution ecosystem, you reduce project risk by planning the switchboard, end device, headset, gateway and SBC components together. You can follow current stocks and prices from the dealer portal; You can request architectural verification from our technical team. Links to relevant solution and product pages are designed to speed up your decision process.