Yeastar S20 IP PBX

Yeastar S20 IP PBX: Strong Communication for Small Businesses

Yeastar S20 IP PBX is a compact, powerful IP PBX (private branch exchange) designed for small and medium-sized businesses. With flexibility, easy setup, and a rich feature set, S20 meets the dynamic requirements of modern business.

Core Capacity and Flexibility

Yeastar S20 supports up to 20 users and 10 concurrent calls by default—an ideal starting point for small teams and growing businesses. Integrated modular design allows easy expansion for future needs, including modules for FXO/FXS analog lines, mobile (GSM/3G/4G), or ISDN BRI trunks.

Rich Call Features

Despite its compact size, S20 includes many advanced call features found on larger systems:

• Auto Attendant (IVR): Professional greetings and DTMF menus route calls to the right department or person.
• Call Forwarding and Transfer: Forward or transfer inbound calls to another extension or external number.
• Call Recording: Record important conversations (may require storage or external USB).
• Call Hold/Park: Hold or park active calls.
• Conferencing: Multi-party audio conferences.
• Voicemail: Personal mailboxes for users.
• Call Queue: Queue inbound calls and distribute to agents.
• Remote Worker Support: Connect remote staff via VPN or cloud extensions.

IP-Based Advantages

As a fully IP-based system, Yeastar S20 delivers modern communication benefits:

• Lower-Cost Calling: SIP trunk calls over the internet can cost less than traditional PSTN.
• Flexible Extensions: IP phones, softphones, and mobile apps as extensions.
• Easy Management: Web-based intuitive UI; remote administration supported.
• Future-Ready: SIP systems adapt more easily to new standards.

Security and Performance

Yeastar S20 protects your network and communications with strong security—including DDoS protection, password policies, and VLAN support. Optimized processing delivers continuous, reliable performance.

Integration Capabilities

S20 can integrate with business applications:

• CRM/ERP Integration: Basic integrations can match calls with customer data.
• API Support: Developers can build custom integrations via APIs.

Why Choose Yeastar S20?

• Cost-Effective: Budget-friendly entry investment for SMBs.
• Plug-and-Play: Simple setup for fast deployment.
• Modular Scalability: Adapts as you grow.
• User-Friendly UI: Easy management and configuration.
• Rich Feature Set: Advanced functions in a small footprint.

Yeastar S20 is ideal for SMBs that need professional, reliable, cost-effective communication. Consider S20 to boost efficiency and strengthen customer communication.